Important Notice

Due to upcoming changes to the Bandai Namco ID address management system, all users will be required to register a new Residential Address in their Bandai Namco ID account.
After the effective date below, please log in to the Bandai Namco ID linked to your BANDAI TCG+ account and complete the required address registration.

Failure to register your residential address may impact event participation. Please complete this update as soon as possible.

Who Is Affected?

All BANDAI TCG+ users.

Effective Date

• ・September 28, 2026, 7:00 PM (PDT)
• ・September 28, 2026, 10:00 PM (EDT)
• ・September 29, 2026, 3:00 AM (CET)

*Address registration will become available after the above date and time.

How to Register or Confirm Your Residential Address

Please update your information through the Bandai Namco ID website.
Please note: Residential addresses cannot be registered or updated through the BANDAI TCG+ app.

If You Have Not Yet Registered an Address

Follow the on-screen instructions to register your Residential Address.
*For Child Accounts, address registration must be completed by a parent or legal guardian.

If You Have Already Registered an Address

You will see your Residential Address listed on the Address Management page.

What Happens If I Do Not Register My Residential Address?

Users without a registered Residential Address will be unable to:
・Apply for new tournaments on BANDAI TCG＋
・Check in to events using the event check-in feature

Contact Us

For questions regarding this address registration requirement, please contact Bandai Namco ID Support:
Please note that the BANDAI TCG+ Support Team cannot assist with inquiries related to Bandai Namco ID address registration.